Finding the right direction for business development by co-creating with stakeholders
Service design is a human-centered and participatory approach to problem-solving that provides in-depth understanding of the stakeholders in a project and the desirability, feasibility and viability of a business idea. By actively involving and systematically collecting data about the end users, customers, experts and other parties, the chances of succeeding with a development project can be strengthened and risks minimized.
“Construction projects are often developed to an advanced phase before a wider group of...